Understanding our maintenance and release schedule

Article Objective: To assist users with understanding our planned product releases, regular maintenance windows, and how we handle critical bug fixes (hotfixes).

Context: Business Fitness conduct planned product releases at least once a month, regular maintenance on products and frequent hotfixes.       


Planned product releases and system updates

  • What: We bring you new features and improvements or perform scheduled system updates
  • When: We release new features or improvements around the last week of each month, usually between 7:30 and 9:30 PM AEST. Occasionally, releases may happen outside this window
  • Impact: You might encounter brief service outages or slower performance during the scheduled window
  • Notifications: 
    • We announce all planned releases and maintenance on our status page at least 7 days in advance
    • If we expect a release or maintenance to cause more than 2 hours of downtime, we'll notify you on the status page 30 days in advance
  • How to stay informed: Visit our status page https://businessfitness.freshstatus.io/ and subscribe for maintenance notifications.      

Regular maintenance

  • What: We perform routine maintenance on our products, including deploying back-end services, security updates, and general housekeeping
  • When: Every Monday, between 7:30 PM and 9:30 PM AEST
  • Impact: Outages are unlikely, but you might experience temporary access issues during this window
  • Notification: This is a recurring window. No separate notifications are sent.


  • What: When critical bugs or security issues arise, we aim to fix them and release a hotfix as soon as possible
  • When: Hotfixes might be deployed outside regular maintenance or planned release windows
  • Impact: Downtime is unlikely with hotfixes. During the hotfix release, you might experience brief connectivity issues (less than 30 minutes)
  • Notification: No notifications are sent for hotfixes.

We strive to minimise disruption during maintenance and releases. For the latest information, subscribe to our status page updates https://businessfitness.freshstatus.io/. We appreciate your understanding and consideration as we work continuously to improve our products and services. Thank you!   

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